Shelby Wells & Company
Here is everything that runs quietly in the background once your site is with us, and every bit of it is set up and looked after for you.
The idea
You never have to learn a new program or manage a thing. We build it, set it up in your account, and keep it running. You just watch it work.
Always on
Fast, secure, and always up, on your own web address. Nothing for you to renew, update, or worry about.
New customers
Someone taps one button on your site to ask about a monogram or a team order, and it comes right to you. No lost messages.
No one waits
The moment a request comes in, a warm text and email go out automatically in your name. The customer feels looked after while you keep working.
Never miss the work
Hands full at the machine and can't pick up? A friendly text goes out on its own so that customer doesn't call the next shop instead.
On the calendar
Customers pick a time that fits your schedule, and everyone gets a reminder. Fewer no-shows, no phone tag.
Get paid
Send a professional invoice or a pay-by-text link, and take a card or a deposit before the work starts. Clean records, on time.
Word of mouth
After a happy order, a gentle text invites that customer to leave a Google review. That is how new customers find you and trust you.
Repeat business
A friendly seasonal note goes out on its own, for holiday monograms, team season, or teacher gifts, so old customers remember you first.
Stay seen
Your best work gets scheduled and posted on a steady rhythm, so your shop keeps showing up even in your busy weeks.
One tidy place
Texts, emails, Instagram messages, and Facebook messages all land in a single place, so nothing slips through the cracks.
The best part
We set it all up, keep it running, and fix anything that needs it. You just watch it work, and spend your time on the stitching you love.
Whenever you are ready
Your website, and this whole back office, built and running for you.